Privacy policy

Privacy Policy — OneVender 

At OneVender , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when you interact with our Shopify store.

1. Information We Collect

A. Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment details (processed securely by Shopify or payment partners)

B. Automatically Collected Information

Through Shopify, we may automatically receive:

  • IP address

  • Device & browser information

  • Pages viewed

  • Cookies & tracking data

C. Order Information

Details related to:

  • Items purchased

  • Order amount & status

  • Delivery details

  • Transaction history

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates and confirmations

  • Provide customer support

  • Improve store performance and user experience

  • Send promotional emails (only if subscribed)

  • Detect and prevent fraudulent activity

  • Comply with legal requirements

3. Sharing Your Information

We do not sell your personal information.

We only share information with trusted service providers such as:

  • Shopify (our store platform)

  • Payment gateways

  • Courier & delivery partners

  • Analytics services

They may access your information only to perform essential business services.

4. Data Security

We use Shopify’s secure systems along with additional measures to protect your data:

  • Secure checkout

  • Encryption where applicable

  • Limited internal access

  • Regular monitoring

Although we follow best practices, no online system is 100% secure.

5. Cookies

Our Shopify store uses cookies to:

  • Keep products saved in your cart

  • Improve browsing experience

  • Remember preferences

  • Analyze store performance

You may disable cookies through your browser settings.

6. Your Rights

You may request to:

  • Access your personal data

  • Update or correct your data

  • Request deletion of your data

  • Opt out of marketing newsletters

To request any change, please contact us below.

7. Policy Changes

We may update this Privacy Policy when needed.
All changes will be posted here with an updated date.

8. Contact Us

For any questions about this Privacy Policy, contact us at:

Phone / WhatsApp: 0370-0141509
📧 onevender@gmail.com
🏠 House M. Yaseen, Abid Street, Lal Habib Darbar, Outside Kot Ghulam Muhammad Khan, Kasur City